Can I change the shipping address?

Created by Rachel Lane, Modified on Sun, 28 Sep at 4:48 AM by Rachel Lane

icon Address Modification 

 Ⅰ. Address Change Process  

  1. Within 30 minutes after placing your order, you can edit your shipping address directly in the "My Orders" section.
  2. Before the item is shipped, you can contact customer service for a free address change.
  3. After shipment but before delivery, if you did not purchase shipping insurance, you’ll need to cover any address change fees. Please email our support team for the payment method and cost details.
  4. After delivery, if the address is incorrect, please refuse the package and do not open it, then contact customer service for a reshipment. Orders without insurance will need to cover the logistics cost.
Click here to contact support:  support@glercbikes.com.




  Need Help?  

If you have any questions or need assistance, feel free to contact us at support@glercbikes.comWe’ll get back to you as soon as possible.


Thank you for choosing Glerc!
We are committed to continually improving our product quality and customer satisfaction. Appreciate your trust and support!

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