Shipping Mistake
1. Incorrect / Lost Package
If you haven’t received your package within the expected delivery time, or if you received the wrong item due to a shipping error, please follow these steps:
- Contact our customer service as soon as possible with your order number and a description of the issue;
- We will verify the shipping or fulfillment records;
- Once confirmed, we will resend your order free of charge, with no additional cost to you.
Click here to contact customer support: support@glercbikes.com.
Need Help?
If you have any questions or need assistance, feel free to contact us at support@glercbikes.com. We’ll get back to you as soon as possible.
Thank you for choosing Glerc!
We are committed to continually improving our product quality and customer satisfaction. Appreciate your trust and support!
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