Shipping Damage
If your item arrives damaged due to shipping, please follow these steps:
- Take clear photos of the damage, including both the packaging and the product;
- Contact our customer support and send us the photos along with a description of the issue;
- Once we confirm that the damage is shipping-related, our customer service team will be happy to offer you a satisfactory solution.
Click here to contact customer service: support@glercbikes.com .
Need Help?
If you have any questions or need assistance, feel free to contact us at support@glercbikes.com. We’ll get back to you as soon as possible.
Thank you for choosing Glerc!
We are committed to continually improving our product quality and customer satisfaction. Appreciate your trust and support!
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