When will I receive my refund?

Created by Rachel Lane, Modified on Tue, 4 Nov at 7:00 PM by Rachel Lane

Refund Time

1. Refund Processing Time

Once we receive your return request via email, our team will respond promptly and guide you through the return process. After the returned item arrives at our warehouse and passes inspection, we will process your refund or exchange within 1–3 business days, and you will receive a confirmation email.

2. Refund Arrival Time

The refund will be issued to your original payment method, and it may take

5–10 business days to appear in your account, depending on your bank or credit card provider.

If you do not receive the refund within this timeframe, please contact your bank or credit card company to check the status.

If you have any other questions or need further support, please don’t hesitate to email us at support@glercbikes.com.

We aim to respond to all inquiries within 1–2 business days.

Need Help?

If you have any questions or need assistance, feel free to contact us at support@glercbikes.com. We’ll get back to you as soon as possible.

Thank you for choosing Glerc!
We are committed to continually improving our product quality and customer satisfaction. Appreciate your trust and support!