1. Warranty Coverage  

• Frame Warranty: 
  • All Glerc frames are covered by a lifetime warranty against defects in materials and workmanship. If a frame fails due to a covered defect, we will replace it free of charge.

Note:  Improper use, extreme conditions, or abuse may shorten the lifespan of your bike and are not covered under warranty.

• Parts Warranty: 
  • All standard components are covered for 1 year from the original date of purchase
  • Normal wear-and-tear parts are covered for 45 days
  • Claims for major shipping damage or missing parts must be submitted within 30 days of the delivery date

For detailed coverage, please refer to our full Warranty Policy.

 2. How to Make a Warranty Claim? 

To submit a warranty claim, please email us at support@glercbikes.com with the following details:

• Your order number or the email address used during purchase
• A clear description of the issue
• Your preferred resolution (e.g., replacement part)

• Supporting photos or videos to help us assess the problem quickly

 3.  Additional  

Warranty claims initiated outside the original country/region of purchase may be subject to additional costs and limitations.
Damage resulting from improper assembly, maintenance, or adjustments is not covered under this warranty.