✅45-Day Free Return & Exchange Policy
Products purchased on glercbikes.com are eligible for return or exchange within 45 days from the date of purchase. Items must be brand new, unused, and in resellable condition, with all original parts and accessories included.
1. Return Process
Please carefully read our return policy and contact us via email to initiate the return process. Click here to start a return.
To ensure a smooth return process, please contact our customer service team before sending anything back. Returns without prior approval will not be accepted or refunded.Once your return request is approved, you will receive an email with a return shipping label. To ensure a successful return, please make sure the item is complete and securely packaged.
After we receive and inspect the returned item, and if it meets our return conditions, a refund will be issued to your original payment method, and you’ll receive a confirmation email.
Refunds typically take 5–10 business days to appear in your account.
Need Help?
If you have any questions or need assistance, feel free to contact us at support@glercbikes.com. We’ll get back to you as soon as possible.
Thank you for choosing Glerc!
We are committed to continually improving our product quality and customer satisfaction. Appreciate your trust and support!
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